The Postmortem: The Last Step in the Buildout Process

It is as an important element of a project as any part of the implementation.

The postmortem.

At the end of any project, the team needs to talk about the course the project took. Recently, Sykes completed a project for Northern Tool and Equipment, a Minnesota-based retailer.

The attached pictures are of the attendees at the first Northern Tool and Equipment project postmortem meeting conducted by one of their suppliers. The project was their new store in Plano. This was a first because previously few of Northern Tool’s contractors conducted a meeting of this nature.

The meeting agenda covered:

• Business processes
• Lines of communication
• Coordination with multiple work responsible parties.

The good news is that conducting meetings like this results in an open dialogue. For example, our conversations in this environment resulted in the opportunity to bid on two new projects in Oklahoma.

The Sykes Team